Sage Usability Design Panel Sign-up Form
Sage have ‘invited’ our firm to participate in a Usability and Design panel. Whereby they will contact us with questionnaires, polls, forums etc. to give our opinion on Sage software:
As a member of the panel we’ll contact you from time to time and ask if you’d like to take part in an activity. This could be a focus group, a quick phone call so that we can find out how you use a certain feature, a face-to-face discussion at your office, or asking you to try out a new software feature before it’s released.
We have given much feedback to Sage over the years, including the wishlist feature in Sage Accounts Production Advanced and having spoken to support on the telephone and asked for requests to be logged (with a promise of an email that never arrives). These requests being for more fundamental accounts production features/problems than just usability and as far as I can see nothing has come of them.
So I don’t think we will be signing up for this, not because we cannot think of any way to improve the software we use, but because we have better things to do with our time when the only reward will be access to software not yet released, which will presumably be buggy and may conflict with existing installations.
Does Sage listen to user feedback? The comments on accounting web about annual editions of Sage Line 50 (Sage 50) suggest not. So there is no guarantee our ideas will be taken seriously let alone implemented.
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